Terms and Conditions

Effective Date: July 18, 2026

Welcome to Perficient Apparel Ltd. By accessing our website or placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. About Perficient Apparel Ltd.

Perficient Apparel Ltd. is an online retailer specializing in custom-made clothing and quality fabrics. Every garment is created with attention to detail and is made specifically for each customer.

2. Acceptance of Terms

By using our website or placing an order, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

3. Product Information

We make every effort to display our products, fabrics, colors, and descriptions accurately. However, slight variations may occur due to:

  • Screen and monitor settings
  • Lighting during photography
  • Fabric dye lots
  • Handmade production processes

These variations do not constitute a defect.

4. Custom-Made Orders

All garments are custom made according to the specifications provided by the customer.

It is the customer’s responsibility to ensure that all measurements, sizes, design selections, colors, and personalization details are accurate before placing an order.

Once production has begun, changes or cancellations may not be possible.

5. No Returns or Refunds

Because our clothing is custom made specifically for each customer, all sales are final.

Perficient Apparel Ltd. does not accept returns or provide refunds for:

  • Change of mind
  • Incorrect size ordered by the customer
  • Personal preference
  • Color variations caused by screen displays
  • Custom or personalized products

This policy helps ensure that every garment remains unique to the customer who ordered it.

6. Alterations and Repairs

Customer satisfaction is important to us.

If your garment arrives with a manufacturing defect or workmanship issue, please contact us within 7 days of receiving your order.

Where appropriate, Perficient Apparel Ltd. may, at its sole discretion:

  • Repair the garment;
  • Make reasonable alterations to correct the issue; or
  • Offer another suitable solution.

Customers may be required to provide photographs of the garment before a repair is approved.

If the item must be returned for repair, shipping instructions will be provided after your request has been reviewed.

7. Measurements

If measurements are provided by the customer, Perficient Apparel Ltd. is not responsible for garments that do not fit due to inaccurate measurements.

We strongly recommend having measurements taken by an experienced tailor.

8. Pricing

All prices are listed in the applicable currency displayed on our website and are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

9. Payment

Full payment is required before production begins.

Orders will not enter production until payment has been successfully processed.

We reserve the right to cancel any order where payment cannot be verified.

10. Shipping

Delivery times are estimates only and may vary due to:

  • Production schedules
  • Shipping carrier delays
  • Customs processing
  • Weather conditions
  • Other circumstances beyond our control

Perficient Apparel Ltd. is not responsible for delays caused by third-party shipping providers.

11. Order Cancellation

Orders may only be cancelled before production begins.

Once production has started, cancellations cannot be accepted because materials and labour have already been committed to your custom garment.

12. Intellectual Property

All website content, including photographs, logos, product designs, graphics, text, and branding, is the property of Perficient Apparel Ltd. and may not be copied, reproduced, or used without prior written permission.

13. Limitation of Liability

To the fullest extent permitted by law, Perficient Apparel Ltd. shall not be liable for any indirect, incidental, consequential, or special damages arising from the purchase or use of our products.

Our maximum liability shall not exceed the amount paid for the applicable order.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy. By placing an order, you consent to the collection and use of your information as described in that policy.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada.

Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Alberta.

16. Changes to These Terms

Perficient Apparel Ltd. reserves the right to update these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting on our website.

17. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Perficient Apparel Ltd.

Email: sales@perficientapparelltd.com

Phone: 403-402-1002