Privacy Policy

Effective Date: July 18, 2026

Perficient Apparel Ltd. (“Perficient Apparel Ltd.”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or place an order with us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Request a custom garment
  • Contact us by email or through our website
  • Subscribe to our newsletter
  • Complete a contact form

The information we may collect includes:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment provider)
  • Garment measurements
  • Design preferences
  • Order history
  • Any information you choose to provide when contacting us

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Create custom-made garments
  • Verify payments
  • Ship products
  • Respond to inquiries
  • Provide customer support
  • Improve our website and services
  • Detect fraud and maintain website security
  • Comply with legal obligations

3. Marketing Communications

With your consent, we may send promotional emails about new collections, special offers, and company updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not send promotional messages unless permitted by applicable law or with your consent where required.

4. Cookies

Our website may use cookies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website functionality
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Payment Security

Perficient Apparel Ltd. does not store your complete credit card information.

Payments are processed securely by trusted third-party payment providers using industry-standard encryption.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • IT service providers
  • Government authorities when required by law

These service providers are permitted to use your information only for the services they perform on our behalf.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate security measures, no method of transmitting information over the Internet is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete your order
  • Provide customer service
  • Maintain business records
  • Meet legal, accounting, and tax obligations
  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights

Subject to applicable Canadian privacy laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent where applicable
  • Request deletion of certain personal information, where legally permitted

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. International Orders

If you place an order from outside Canada, your information may be processed and stored in Canada or in other countries where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Perficient Apparel Ltd.

Email: sales@perficientapparelltd.com

Phone: 403-402-1002

15. Compliance with Canadian Privacy Laws

Perficient Apparel Ltd. is committed to handling personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws.